FAQ

Questions people actually ask.

Accuracy, whose rates, what happens to your client's file, whether you need a rate book first, and what it costs. Answered straight.

One question is not answered here on purpose. Where your data lives, how long it is kept, who else processes it and what happens to it if you leave are real questions for anyone tendering to a council or a housing association, and we are not going to publish a reassuring paragraph before engineering has confirmed every part of it. Ask us and we will tell you what is actually true today.

Got a question we missed? Email support@builtup.io, or read the changelog . It records what broke as well as what shipped.

The next set of plans lands today.

Upload them, or the schedule of works your client sent you, and see the priced scope before you decide anything.

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Questions people actually ask.

Every question

How accurate is it, really?

Do I need to build a rate book before this is any use?

Does it use my rates, or somebody's national averages?

What happens to my client's spreadsheet?

Which file types can it hand back?

What if it can't price a line?

Is the free plan actually free? What's the catch?

How does the 30-day trial work?

What does an extra seat cost?

Is there a contract or a minimum term?

How is this different from Procore, Buildertrend or CoConstruct?

Does it understand UK work, schedules of rates, prelims, provisional sums?

Does it talk to Xero or QuickBooks?

Can I import what I already have?

Do my subcontractors need a BuiltUp account?

Can a subcontractor see what I am charging the client?

Is the signature on a contract legally binding?

What is actually on the purchase order?

How does the WIP report decide what a job has earned?

Does it work on my phone?

Who else is using it?

The next set of plans lands today.