Support.
UK-based, Monday to Friday.
Three ways to reach a person.
Common questions
How do I reset my password?
Go to the login page and click "Forgot password". A reset link is emailed to you. If it doesn't arrive, check your spam folder, then email us.
Can I bring my existing data across?
Supplier price lists import from a PDF or a spreadsheet. Client schedules of works import as spreadsheets. There is no direct import from Procore, Buildertrend or CoConstruct, if you need one, tell us what you're moving from and we'll say honestly whether we can help.
How do I cancel my subscription?
Settings > Billing in your dashboard, at any time. The account stays active until the end of the period you have paid for. No cancellation fee.
Something else? Email support@builtup.io and a person will read it.
Open the portal